Customer Support
Expert assistance for your car buying and selling journey
Dedicated Customer Care
Our expert team is ready to assist with any aspect of your car buying or selling experience on the JaliKoi Marketplace.
How Can We Help?
Live Chat
Available 7 days a week, 9am-7pm
Frequently Asked Questions
How do I list my car for sale?
Simply create an account, click "Sell Your Car" from your dashboard, and follow the guided process to upload photos, add details, and set your price. Your listing will be live within minutes!
How does financing work on JaliKoi?
We offer multiple financing options through our partner network. When viewing a car, click "Financing Options" to see personalized rates and terms based on your profile. You can apply directly through our platform with decisions typically made within 24 hours.
Is there a fee to sell my car?
JaliKoi charges no commissions! We offer a basic free listing plan and premium options with enhanced visibility features. You'll always keep 100% of your selling price regardless of which listing plan you choose.
How can I check a vehicle's history?
Every vehicle on JaliKoi has a free basic history report. For more detailed information, premium vehicle history reports are available for a small fee showing accident history, title status, service records, and more.
How do I contact a seller?
Every listing has a "Contact Seller" button that opens our secure messaging system. Your contact details remain private until you choose to share them. You can also arrange test drives and inspections through our platform.
Need More Help?
Fill out the form below and we'll get back to you within 24 hours
Zero Commissions. Full Financing Options.
JaliKoi is the future of car buying and selling. Post your car and connect directly with serious buyers, or find your dream car with flexible payment options.