Privacy Policy
How JaliKoi Protects Your Information
Our Commitment to Privacy
At JaliKoi Marketplace, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information when you use our website and services. By using JaliKoi, you consent to the data practices described in this statement.
Last updated: February 20, 2025
Information We Collect
Personal Information
We collect personal information such as your name, email address, phone number, and address when you create an account, list a vehicle, or make a purchase. This information is necessary to facilitate transactions and provide our services.
Vehicle Information
When listing a vehicle, we collect details such as make, model, year, condition, mileage, and price. We may also collect vehicle identification numbers (VIN) to verify the authenticity of listings.
Financial Information
For financing applications and payment processing, we collect financial information including income details, employment information, and credit history. We maintain strict security protocols to protect this sensitive data.
Usage Data
We collect information about how you interact with our platform, including browsing history, search preferences, clicked listings, and time spent on different sections. This helps us improve our service and provide personalized recommendations.
How We Use Your Information
Facilitate Transactions: We use your information to connect buyers and sellers and process payments securely.
Provide Financing Options: Your financial information helps us connect you with appropriate financing solutions.
Improve Our Services: We analyze usage data to enhance our platform and create new features.
Personalized Experience: We tailor your experience based on your preferences and browsing history.
Communication: We send you important updates, transaction notifications, and optional marketing communications.
Data Protection & Security
We Prioritize Your Data Security
JaliKoi implements industry-standard security measures to protect your personal and financial information from unauthorized access, alteration, disclosure, or destruction.
Encryption
All sensitive data is encrypted in transit and at rest using industry-leading protocols.
Access Controls
Strict access controls limit data access to authorized personnel only.
Regular Audits
We conduct regular security audits to identify and address potential vulnerabilities.
Data Retention
We only retain your data for as long as necessary to fulfill the purposes outlined in this policy.
Your Rights & Choices
Access & Review
You have the right to access, review, and update your personal information. Log into your account dashboard to view and edit your profile information.
Data Deletion
You can request the deletion of your personal data by contacting our privacy team at privacy@jalikoi.com or through your account settings. Note that some information may be retained for legal or business purposes.
Marketing Preferences
You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or adjusting your communication preferences in your account settings.
Cookies & Tracking
JaliKoi uses cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us remember your preferences, understand how you use our website, and improve our services.
Types of Cookies We Use:
Essential Cookies
Required for basic website functionality and security features.
Preference Cookies
Remember your settings and preferences for a better experience.
Analytics Cookies
Help us understand how visitors interact with our website.
Marketing Cookies
Track your browsing habits to deliver targeted advertising.
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may impact your experience on our website.
Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through a notice on our website or by email before the changes take effect.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Have Questions About Your Privacy?
Our dedicated privacy team is here to help with any concerns or questions you may have.